FL
Frans L
1 reviews | Active since Aug 2015
27 Aug 2015, 08:41
***** Sim-swop
Mtn **********ly did a sim swop on my cell no and that resulted in a ********** loss of R275000.00 on my money. All attempts to get help from Mtn was fruitless. I then went on to the Mtn website and submitted the ***** register four times needless to say it was also fruitless. This is by far the worst service I have ever experienced from a service provider and would not recommend this service provider to anybody.
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Replies (1)
MTN South Africa's replyOfficial
14 Sept 2015, 11:47Hello ja****ab,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly contact Our ***** department on ***.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly contact Our ***** department on ***.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Best regards,
MTN South Africa's reply14 Sept 2015, 11:47
Official
Hello ja****ab,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly contact Our ***** department on ***.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly contact Our ***** department on ***.
We would like to assure you that we are actively working to improve our service levels.
Warm Regards
Thabisa
REQ:***
Best regards,