MC
Marnitz C

1 reviews | Active since Apr 2011

28 Sept 2018, 08:19

***** - **** - NO RESPONSE - TERRIBLE SERVICE

MTN is very quick to sign you up for any contract and promise you the world while you are busy signing up!! i was assured that the process wont take long and i will also be getting a Samsung TV with the contract signed up for, first i had issues receiving the phone and now after 4weeks already im still waiting for the TV with no feedback at all, NOT A SINGLE PERSON AT MTN ONLINE HAS THE !#@$ TO REPLY OR CALL?? but then again very quick to take the monthly subscription for the phone but forget that you didn't fulfill your entire promise yet

i wish i could give you a 0 star, 1 is way too much

MAIL FROM SAMSUNG BELOW?????????????????

From: Samsung Rewards Help Sent: Wednesday, 26 September 2018 13:56 To: Subject: Ticket#[159253] Good Day Thank you for your email. Unfortunately this is not a promotion that is dispatched through Samsung Rewards so if you were offered a free TV as a part of your Note 8 package, please inquire at the store that you got your device from or contact your network Call Center Kind Regards, Marlize _________________________________ Head of Customer Care

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