***** ON MY MTN CONTRACT

I have two expired contracts with MTN which I have been trying to cancel for months without any success. In my frustration I posted my complaint on hello Peter, only to get a response that I apparently according to their records upgraded these contracts in February. I have never requested for upgrades on these contracts so it means that the upgrades were done **********ly under my name. I am not sure why the person who rep**** to my complaint did not bother to call me to try and get to the bottom of this coz all my attempts to get a hold of them using their customer care line has failed. I need those contracts to be terminated immediately because this is *****, someone needs to find out at which branch this ********** act was commited. I'm very disappointed in MTN because I would think that someone would have requested identification from the **********, unless if this was of course an inside job and hence I have been given the run around by MTN. Can someone please just assist me in solving this matter and canceling these contracts because I cannot be paying for things that I know nothing about just because someone decided to not do their job properly. The account number A***