***** ON MY ACCOUNT, STILL NOT CANCELLED, STILL DEBITING MY ACCOUNT!

I am posting this again in the hopes that I will get feedback, my account be cancelled and the unauthorized debits be refunded!

Signatures were falsified on my ENTIRE contract when I upgraded. As a result I requested that MTN cancel my contract. 5 Months has gone by, MTN is still debiting my account and the agent responsible for for committing the ***** on my account is back at his post! To make matters worse the amount debited for December is R200 more than usual despite the fact that I have 2 fixed priced contracts. I was debited again in Juanuary 2018! My emails to which was previously responded are now being ignored by the manager and my account is being debited without consent! NCC will also be informed of this... I expect MTN to refund me for the last 6 months and to cancel my contract immediately as was promised in an email by the manager.