***** ON MY ACCOUNT, STILL NOT CANCELLED, STILL DEBITING MY ACCOUNT!

Signatures were falsified on my ENTIRE contract when I upgraded. As a result I requested that MTN cancel my contract. 4 Months has gone by, MTN is still debiting my account and the agent responsible for for committing the ***** on my account is back at his post! To make matters worse the amount debited for December is R200 more than usual despite the fact that I have 2 fixed priced contracts. My emails to which was previously responded are now being ignored by the manager and my account is being debited without consent! I am clearly not being taken seriously and MTN thinks this is a joke?! MTN is an absolute disgrace. I expect MTN to refund me for the last 5 months and to cancel my contract immediately as was promised in an email by the manager.