***** on my account -

Item: MTN South Africa
Rating: 2
Author: Belinda B

Good day After querying my deduction at the end on April I was informed that another phone contract was added to my account ***, I did not apply for another contract to be added to my contract with MTN. I have been battling for the last two days to contact MNT without any luck. I have submitted an affidavit to head office via East Rand Mall. I want a copy of the contract and I want you to remove the cell from my account and refund me R870.42 which was deducted in Error. Regards Belinda Badenhorst ***

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Replies (1)

MTN South Africa's replyOfficial

14 May 2015, 10:17

Hello Belinda1011,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced.

According to our records you have been contacted by one of our consultants and the line has been deactivated.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,
Bronwyn
REQ:***

MTN South Africa's reply14 May 2015, 10:17

Official