FP
Freek P

1 reviews | Active since May 2016

04 May 2016, 06:10

***** on my account

I have reported my ********** account last month by you, you guys stopped the account with a promised refund, never happened just deducted my money again. please contact me with a matter of urge, I do not come threw to your lines. regards

0
Replies (1)
MTN South Africa
MTN South Africa's reply04 May 2016, 17:36
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for  any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

kindly be advised that the credit of R1,254.20 have been passed into your contract account on the 26/04/2016 and will lodge a request with our banking department for the credit to passed into your bank account.

warm regards

mike

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