***** on accounts
<p>I am truly disappointed in MTN... A ********** upgrade has been done on my account, and after I have been reassured that the issue has been resolved, they still charge me for the upgrade. This is causing endless hassles of spending time calling the call centre (which hardly ever answers), and visiting branches. The biggest mistake I have ever made was getting a contract with MTN. </p>
Thank you for your post.
We apologize for any inconvenience incurred.
Our ***** department has finalized the upgrade investigation for cell number ***. The term data is now 2016-08-13. Please see the feedback from the frau department:
A***
REQ:***
********** upgrade
Client was a victim of impersonation.
Package and term date reversed, Journal will be requested.
The ***** department will finalized the journal to the account once captured.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
Our ***** department has finalized the upgrade investigation for cell number ***. The term data is now 2016-08-13. Please see the feedback from the frau department:
A***
REQ:***
********** upgrade
Client was a victim of impersonation.
Package and term date reversed, Journal will be requested.
The ***** department will finalized the journal to the account once captured.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,