***** ON ACCOUNT STILL NOT RESOLVED

I have been a customer with MTN for close to 14 years now and am completely disgusted in the lack of effort they have made in trying to resolve ********** data usage on a sim card registered to myself which they were supposed to have converted to a pre paid number once the contract had reached its full 24 month term. I have proof of numerous telephonic as well as email communications regarding the conversion which was never done by MTN. Only the outgoing call facility was blocked but never data. After an enormous data bill was run up to in excess of R76000 which I refuse to pay and numerous queries logged with MTN Business as well as Lerato in MTN Legal as well as an SAPS Case opened of which a 205 Subpoena was issued to MTN by the SAPS in order to further investigate which MTN has chosen to ignore, they have now handed my account over to a law firm demanding the bill be paid or I will be faced with a judgement. The proof I have in writing between MTN and myself which in fact indicates that mistakes were made by MTN repeatedly during this process was all submitted to them, however MTN have chosen to proceed with legal action and is just not willing to assist.