***** on Account

MTN have been *******ly debiting varying amounts since October last year. I called the contracts department to request cancellation for the ********** account. In December I sent the affidavit and ID copy as requested by Anna Shibambo. My bank said they cannot stop the debit order since the amounts are not the same.

"From: Lindelani Matumba Date: Tue, 21 Dec 2021, 12:45 Subject: ********** Account L Matumba To: anna.shibambo"

This year in January R8000 was debited and I have been struggling to retrieve the money back and get confirmation that the account is closed.

I have called 135 and emailed *** as well as Anna Shibambo numerous times but they are so ***********, its shocking! The ***** department have requested that I go to the police station to do the same thing I had done in December 2021. I need my money back MTN please. I will definitely be moving back to Vodacom after this ordeal.