vM
venice M

1 reviews | Active since Sept 2013

04 Aug 2016, 08:27

***** ON ACCOUNT

<p>MTN EXPECTS ME TO PAY FOR A LINE THAT I DIDNT OPEN , PLEASE GET</p> <p>BACK TO ME</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply08 Aug 2016, 07:49
Official

Good day Venice,

Thank you for your post.

We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.

Kindly be advised that in order for the ***** department to investigate further on the contract line opened, they will need an affidavit statement and a certified copy of your ID as per bunisess rules. Please fax the documents to ********** 772.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.

Regards,
Ayanda

REQ: **********

Best regards,