***** on A*** now I have to suffer

<p>To MTN,</p> <p>I’m writing to express the poor and ********** service I received at mtn.</p> <p>I had originally purchased a Samsung table on 24months contract at ****arney Mall. After the term, I went in store to cancel the contract, I was told to pay R225 of which I did.</p> <p> </p> <p>1.After a few weeks MTN started deducting lump sums from my bank account, I then went in store at ****arney Mall to enquire the consultants (Paul) gave a wrong email address to email the cancellation form and today the manager was rude.</p> <p>2.MTN handed my account to legal and I cannot get credit anywhere because of the bad credit record which was done on their side.</p> <p>3.I tried resolving and communicating with MTN's legal department and I was assigned different consultants each time. The first one (Eugene ********** with ref ********** 84) said I must do an affidavit and forward to them so they clear my name ,I did so and they only stopped calling me but did not clear my name.</p> <p>4.(Palesa Phoku ********** who is the Consumer Post Paid Call Centre Agent) told me I have to pay R103.00 and (Ntsudzuluseni Mutheiwane from legal department REF ********** 9) told me I have to pay R114.68-This guy was so rude,he sent me a statement which showed R00.00 amounts and I went to South gate MTN so I can pay but (Dephney Ntsuba Ntsuba Daphne ********** said She cannot accept the payment as all these amounts do not show on the system, She wrote MTN an email and they now insisted that I have to payR103(Palesa Phoku ********** <p> </p> <p>After a year of this horrible service and trying to clear my name for a R17000 device I did not even receive or want now I received another shocking email this morning from legal department that I owe R1797 this is from (Jack Phiri ref ********** 2 ).</p> <p> </p> <p>MTN committed ***** on my account and handed me over to direct channel credit management ********** ********** ).I want MTN to immediately clear my name and compensate me the heartache, stress, putting my name in mud and having to go from pillar to post about this case with no assistance.</p> <p> </p> <p>I never ever want any product from MTN ant I will not encourage anyone I know to do so as this is a nightmare!!!</p> <p> </p>