*****!!!!!! ******* activities!!!!!!

I am absolutely fed up with mtn and their ****!!! I opened up a contract in October 2016 which was a PHONE ONLY 12 month contract. Meaning it runs from October 2016 to October 2017. I paid every month right up to the first week of December! Now I still get threatened that I will suspended. Upon calling I get told they cannot give me any documentation recording my payments in order for me to correspond with my payments on my side!!! I'm sorry what **** is that??? Is it not my right to have a record shown of every payment I have made to you as a ****** paying customer!!!!!!!??? So I spent a whole day fighting back and forth with people about seeing all payments made on my account from October 2016 to date and all I kept getting told was it is against policy. What policy!!!? I paid you the money!!! I have the right to see what I PAID YOU!!!!!!!! After all this 1 supervisor sat and gave me all the dates and amounts one the phone. I went back and checked all payments. There was a payment missed as I stated in March 2017! I phoned back and the same supervisor refused to take my call. Made the consultant who answered my call to lodge a claim. She said I would have feedback in approximately 24 hours. It has now been a whole week with absolutely no feedback what so ever, a few emails sent to this very consultant requesting some sort of feedback and everything gets ignored. The supervisor won't attend to me, The consultant ignores my requests and emails. So I am yet to find out if my payment has been allocated and this contract closed!!!! And to top it off I am getting threatening messages once again threatening to suspend my services on 1 days time. I keep going back and forth with no result!! And because of your incompetence I have to sit and suffer and explain myself to every single consultant each time to only be ignored once again. I am fed up. Absolutely fed up and about to open a ***** case against mtn. This is completely revolting service and the fact that you will not give me proof of my own damn payments made is ******* on it's own!!!!!