AS
Andre S

1 reviews | Active since Jun 2018

07 Jun 2018, 07:19

***** / Identity theft

MTN are **********. Selling contracts to others with your details. I cant get a cell phone contract because someone else is walking around with a contract in my name and not paying. I have followed all procedures as reuested by by MTN to sort this problem out to no avail.

0
Replies (1)
MTN South Africa
MTN South Africa's reply07 Jun 2018, 11:13
Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

We have checked with your ID number and only pick up a account number opened in 2006 with the ID number this account was cancelled. We do not pick up any other account opened.

Kind Regards,

Alice van der Merwe

Complaints Analyst

Best regards,