***** HANDLING IS A DESGRACE NO WONDER IT HAPPENS

How is it possible that a few sms's comes through on you cell phone number increasing you limits and buying bundles and you phone 135 and it takes you hours to get hold of an actually human being to speak to you. You get reffered to their ***** department on *** by 2 different people, after you selected the option to cancel you contract and then get put through to an actual person then the ***** department tells you that they do not see any LISTINGS on your name. What is that? How am I suppose to fix ***** on my account without anyone able to assist me. I tell you now I'm taking no responsibility for any money spend on my account today the 20 of May 2022 as you guys operation are useless!! You better get this sorted out for me A.S.A.P as I refuse to make any more calls to more useless people that cannot assist me.