SM
Sean M
1 reviews | Active since Jun 2015
05 Feb 2016, 14:06
***** ***** *****
PLEASE CAN SOMEONE SORT THIS **** OUT. THERE WAS AN ********** UPGRADE ON MY ACCOUNT. I HAVE SENT MAILS TO: TEBELLO LEDWABA ON THE 23RD DECEMBER 2015,SENT MAIL AGAIN TO: NTHABISENG MOSEPEDI ON THE 15TH JANUARY 2016. I CALLED THROUGH TODAY AND SPOKE TO TREVOL AND WAS ALSO OF NO HELP. I ASKED TO SPEAK TO A MANAGER AND WAS ON HOLD FOR 59MIN. NO ANSWER. I WILL POST A HELLO PETER COMPLAINT DAILY, GO TO FACEBOOK TWITTER. YOU BETTER CALL ME.
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MTN South Africa's replyOfficial
06 Feb 2016, 16:59Hello sean maskell,
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
I have tried to call you to confirm the cellphone or account number that has a problem, the phone was not answered I left you a voicemail message. Please note that we do not have access to your number because you are with Altech Auto Page as a service provider, you will need to call them for assistance with your account. We only have access to MTN SP and Prepaid clients.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
I have tried to call you to confirm the cellphone or account number that has a problem, the phone was not answered I left you a voicemail message. Please note that we do not have access to your number because you are with Altech Auto Page as a service provider, you will need to call them for assistance with your account. We only have access to MTN SP and Prepaid clients.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply06 Feb 2016, 16:59
Official
Hello sean maskell,
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
I have tried to call you to confirm the cellphone or account number that has a problem, the phone was not answered I left you a voicemail message. Please note that we do not have access to your number because you are with Altech Auto Page as a service provider, you will need to call them for assistance with your account. We only have access to MTN SP and Prepaid clients.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
I have tried to call you to confirm the cellphone or account number that has a problem, the phone was not answered I left you a voicemail message. Please note that we do not have access to your number because you are with Altech Auto Page as a service provider, you will need to call them for assistance with your account. We only have access to MTN SP and Prepaid clients.
Kind Regards
Siphumezo
REQ:***