*****, ENTRAPMENT AND CONS BY MTM

In 2020 I received a call from one of Mtn sales departments who originally offered me the P8 light, when we accepted the contract it was under the condition that the air time could be converted into Data. We also clarified that the debit orders go off on the 1st of every month. On receiving the phone it was the wrong phone the P30 light instead, when we questioned this we were told the P8 was discontinued. Later I notice I was not able to convert my airtime to data unless I take another contract, now on 04 June 2021 I was unable to use my contract so I phone Mtn and I am informed that I have been changed to a cash customer, basically I must go in every month and pay cash, because of no notification of this action the payment of the 1st June 2021 did not go off and on the 4th, 3 days later the contract is suspended, now apparently I must first log a complaint with mtn hq wait 14 days before the problem is solved and if it's not must go to Ikasa and take this further but in turn either I must pay the petrol to travel to pay cash or allow mtn to black list me, it seems ***** gets practiced freely in South Africa and companies like MTN can entrap you into contracts, miss lead you in products been purchased and place you into further financial strain with no fear of punishment. ********* SEEM TO EXIST IN BUISNESS BEHAVIOUR NOW ASWELL.