DL
David L
1 reviews | Active since Nov 2015
19 Nov 2015, 07:50
***** double bill collections
My account was handed over to VVM and although I have subsequently paid that in full I'm still receiving billing from MTN as owing still. VVM has told me to take this up with MTN but as usual you cannot get through to the relevant department. Frustrated
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Replies (1)
MTN South Africa's replyOfficial
20 Nov 2015, 14:11Hello Vaidd,
Thank you for bringing this matter to our attention. We sincerely apologies for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the legal supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologies for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the legal supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
Best regards,
MTN South Africa's reply20 Nov 2015, 14:11
Official
Hello Vaidd,
Thank you for bringing this matter to our attention. We sincerely apologies for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the legal supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologies for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the legal supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
Best regards,