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Hi My Name is Kgaogelo Ntuli I discovered that there was ***** in my account today around 16:30 I got sms's I will send you all the screenshots upon request . I then immediately went and try to contact MTN via chat it wasn't user friendly, but I ended up called the customer service desk at 17:11pm spoke to a lady named Tebello Maqhingane and she advised that I upgraded my contract yet I was sitting at home working.I told the lady that I am at work as we speak I never went to the fourways branch It is ***** I did not go to the fourways branch, don't even know where it is. Hence I immediately called the call center to query this. Apparently 2 phones were taken and there was still 3 pending ones on the system. The lady advised that she can't block the application only the branch can do so. How is there an application done without me being there, how was the verification done where did they get my details??? All of this happened while I was sitting at home working. I have no knowledge of this ????what process was followed to issue out those phones