***** contract update on my account

i have received a notify me of an unusual amount and went to the branch to enquire all they could say was that i have upgraded my contract in Kempton Park and i have no knowledge of such. the levels they made me do go to affidavits etc while i am saying obviously the ***** person / people didnt go through. I need this corrected and want my money back. i am taking my account somewhere.<br> <br> there are def a loop holes in the process of opening acoounts or upgrade process with this company. <br> I want these devils to be accounted for this and i no longer fell safe with my acc details with MTN.<br> <br> ***** is within the company , no stranger will just pick my account not knowing where its standing. and to be told by some Abraham that was helping me in Balfour that he cant not give me the fradu email nor the number to follow up is insane . more insane that i as a client can investigate myself in the shop where the upgrate was done . its insane and crazy .