1 reviews | Active since Nov 2016
***** CLAIM, MTN DOES NOT CARE ABOUT CUSTOMER SERVICE
<p>MTN - does anyone work in that company. What the F**K is going on with the farud claim. You are taking my money every month and you dont care how you are messing up my credit record. I have spoken to Narisha Harilal who is a manager but does not know what customer care is as she has yet to respond, Nonkululeko Khoza from customer care and mails have been sent to about 5 other people inculding the ***** desk. Promises upon promises but nothing. </p>
Good day Natasha,
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.
We have escalated the last query logged for ***** (REQ:***) for urgent attention, this request is still in the queue at our ***** department.
They will be in contact with you soon to provide urgent feedback to the request logged.
We trust that you find the above in order.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
Good day Natasha,
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused.
We have escalated the last query logged for ***** (REQ:***) for urgent attention, this request is still in the queue at our ***** department.
They will be in contact with you soon to provide urgent feedback to the request logged.
We trust that you find the above in order.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
NO FEEDBACK TILL TODAY, WHAT A JOKE...
NO FEEDBACK TILL TODAY, WHAT A JOKE...