***** CASE NOT RESOLVED AFTER 2 MONTHS

I reported that my MTN internet cell number had been **********ly hacked. I reported it after I received an account of R899 which is incorrect as my account is static @ R154.00 and has been for 3 years. After numerous calls it was agreed that someone created a new profile in Cape Town (I am in Johannesburg) using my number **********ly. The phone was blocked and I was asked to give an affidavit and ID which I did - they unblocked my cell phones. I was given a ***** Reference Number on 29 December 2015. <br> <br> I have called weekly regarding this only to be told that it is still pending - even though it was said that it would take 5 to 7 working days. <br> <br> My cell phones numbers have now been disconnected to add insult to injury!!!!<br> <br> MTN please do something about this!!!!!<br> <br> Elizabeth du Plessis