***** case from MTN.

I received a call at 18:25 from ***. The caller identified himself as an MTN employee.

He said that another person was accessing my MTN account and accessing my internet banking using a sim swop that the person already did.

I gave him everything he asked for. He asked me to log into my bank account and I said no. Then he asked again and, then I asked him for the referrence of the call. He ended the call.

I immediately called my bank,to stop my internet banking. Then I called MTN to report the *****. They gave me a referrence number 6023 C20 T1217 They walked me through a change of limit. However, it's been a week already and MTN did still.did not get back to me. I do not know how to get a response from MTN as all the stores I went to tell me that they can't help me as they are just a franchise. They person took R16000 worth of data from.my.mtn account. I will not be paying this money to MTN.