TM
THABISO M
1 reviews | Active since Nov 2018
02 Aug 2019, 12:36
***** Case
I’m still waiting for MTN to solve my case. Someone used my details to take up a contract with MTN and they said I must send an affidavit and a copy of my ID with three signatures, that was on the 25th of May and still no response from them ever since. my reference is :300300
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MTN South Africa's replyOfficial
29 Aug 2019, 06:31Good Day Thabiso
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused and for the delayed response.
Kindly be advised that this matter will be escalated to our ***** department and will revert to you with feedback.
Rest assured, it is not our intention to displease you.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused and for the delayed response.
Kindly be advised that this matter will be escalated to our ***** department and will revert to you with feedback.
Rest assured, it is not our intention to displease you.
Warm RegardsBrendah LangaComplaints Management team
Best regards,
MTN South Africa's reply29 Aug 2019, 06:31
Official
Good Day Thabiso
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused and for the delayed response.
Kindly be advised that this matter will be escalated to our ***** department and will revert to you with feedback.
Rest assured, it is not our intention to displease you.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused and for the delayed response.
Kindly be advised that this matter will be escalated to our ***** department and will revert to you with feedback.
Rest assured, it is not our intention to displease you.
Warm RegardsBrendah LangaComplaints Management team
Best regards,