EM
Ernest M
1 reviews | Active since Sept 2015
16 Nov 2015, 11:59
***** CASE
I still cannot believe that MTN promised to sort out my case by calling me and its been two full months now waiting for their call. <br> <br> They respond here just for the public face that is what l gathered.
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Replies (1)
MTN South Africa's replyOfficial
17 Nov 2015, 14:45Hello somandla,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a journal amounting to R 556.98 was passed on 2015-11-02 thus reducing the balance due on the 30th of November from R 988.00 to R 431.02.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a journal amounting to R 556.98 was passed on 2015-11-02 thus reducing the balance due on the 30th of November from R 988.00 to R 431.02.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply17 Nov 2015, 14:45
Official
Hello somandla,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a journal amounting to R 556.98 was passed on 2015-11-02 thus reducing the balance due on the 30th of November from R 988.00 to R 431.02.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a journal amounting to R 556.98 was passed on 2015-11-02 thus reducing the balance due on the 30th of November from R 988.00 to R 431.02.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,