1 reviews | Active since Sept 2018
***** by MTN
I am tired and have reached the last patience I had with MTN Sandton city mall. I took out a phone on a contract where I am supposed to be paying R299 a month for a Samsung A30 series. For the past three months I have been charged over R1000 because of data, SMS, voice time, etc. that I never asked for. I made it clear to them I wanted to buy my own data, airtime, etc. Instead, they have been charging me through their service on a limit they set for me that was never suppose to be there. Now I find myself paying this amount and after I have asked them to pay back my money, they keep charging my account these ridiculous amounts. I spend money to travel back and forth to their Sandton offices, the phone does not work properly at times but has been patient with them with only promises that they will make things right. I am no getting another invoice for R2000. I am sick and tired of this.
