***** by MTN

Hi Mr. Khumalo,<br> <br> Can you please take note of a ***** incident that does not get resolved.<br> <br> To make it brief: R9000 was deducted from my bank account in December from MTN, visited MTN branch Menlyn, did all the paper work with reference ***. Got calls from MTN claiming that the ***** issue was resolved.<br> <br> This month R20-000 was deducted from my bank account. I logged it on \Hello peter\" and attached Ayanda rep**** with a FAX number that have no answer.<br> <br> Clearly there must be a better way to resolve this issue.<br> <br> The normal process of faxing and visiting MTN branches does not work, although MTN ***** section is receiving the complaint.<br> <br> I do not even want to start explaining the inconvenience on my side and this is now becoming a trend. (luckily I could reverse both transactions at my financial institute)<br> <br> Ayanda REQ:*** gave me a FAX number that does not answer.<br> <br> Please assist?"