KM
Krisen M

1 reviews | Active since Apr 2021

16 Apr 2021, 17:16

*****

***** on my bank *** was deducted from my bank account. Investigation revealed that an Mtn employee captured these contracts at MTN Greenstone 4 ways Mall in Johannesburg. 4 high cellphones were procured on my identity document that was manufactured with my ID number and name. Emails were sent to Mtn, a ***** case number was issued but to date there has no feedback or progress reported to me. I have requested that the cellphones be greylisted but also no response. My bank account was *******ly debited. I had to open a ***** case at the Police Station, visit MTN stores on 4 occasions to get copies of ********** documentation. I had to take time off work to change my bank accounts, incurring additional costs and time running around. Through my effort and spending almost an hour at 2am to the bank and exhausting my airtime I managed to Reverse the ******* transaction. Will MTN try and deduct this amount again? Will I get blacklisted? Mtn says I must contact customer care...why doesn’t your company call me or communicate??? My identity was never lost, it seems there is a dishonest employee at MTN capturing contracts on innocent people’s identities not considering the ramifications that ******* and ******** activities have on the Public. My credit rating Score will be affected. Mtn should have some common courtesy and ethics, I have all the information who has captured these contracts and the place. Why don’t you put your house in order MTN? Case number *** refers.

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