1 reviews | Active since Jun 2019
***** and theft
MTN commit ***** by opening multiple contracts under my number instead of it being an upgrade as requested and as ALL paperwork shows, I now have 3 different contracts under my name instead of just one contract, as signed and agreed upon, now when you want them to cancel and sort all of this mess out, you get sent from one branch to the next, then you're told to phone the online services, and sit on hold for hours, just to have the phone put down in your ear, and have to start all over again, it's been days and I'm still stuck in the same situation with no help whatsoever, and all of these contracts are going to come off of my bank account in the next few days, sitting on the phone right now, ONCE AGAIN with no help at all!!! Absolutely disgusted!
I haven't even had one single phone call from MTN since requeating my upgrade online close to 2 months ago, Only "no reply" emails Stipulating that they are upgrading my current contract, just to have multiple contracts opened under my name instead.
And NO ONE is helping to sort this out!!! ***** and theft at it's finest!
