1 reviews | Active since Nov 2018
***** AND NO FEED BACK.
Quick to take money and never pay it back. A cell phone was **********ly purchased on my name and money taken by MTN from my account. On 3.4.2017 I reported this to the police and to MTN Lakeside mall. (Yolandi)., Ref ********** . They have been promising to pay back the money for a year and seven months. Numerous calls, on my account, to Yolandi and Isabel ********** Isabel requested my banking details twice, which I sent her and she promised to have the money paid into my account. This is disgusting service from MTN. The last time I spoke to Isabel, She said she has requested the money to be paid over numerous times, I then told her I am going to Hello Peter, she said I should go ahead.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
