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Nicholus N

1 reviews | Active since Oct 2015

24 Mar 2018, 11:34

***** and Name clearing

My name is already in bad records in the bureau, cuz of what MTN did, my account was **********ly and I did pay the R220 that you said I must pay and I cannot go to apply for a house cuz of the bad record, please clear my name, cuz all you want is to be paid after that its voestek wena sort your self out,

Please do call me cuz I do believe we can sort this out.

All I need is you MTN to clear my name with the bureau, send me a letter that state that my name is cleared and I will fo check it with the bureau if you have done so,

0
Replies (1)
MTN South Africa
MTN South Africa's reply25 Mar 2018, 12:12
Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

Kindly be advised that the ***** department has finalized the request, a ***** credit of R1014.34 was placed on the account. There is a balance of R 220.80 on the account.

Before we can clear the account from legal we require the proof of payment for R220.80 this payment do not reflect on the account.

Please email the proof to me ***

Kind Regards,

Alice van der Merwe

Complaints Analyst

Best regards,