***** and lies

I have been trying to cancel my router contract with MTN because it has expired, only to be told that I cant cancel since I took my contract in June 2021 which did not make sense to me.

I then called again then I was informed that when MTN did system upgrades it changed my profile , the lady then said she will log the call to try and sort out the issue. Till to date it has not been sorted out and no one at Mtn can sort it out, Clearwater tried to log the call as well they could not help and yet I'm expected to pay for this account which has expired.

I further went to Sandton they also advised me that all my contracts say I took them last year June 2021 which does not make sense because my cellphone contract is expiring this year in December . i was then also told that someone might have upgraded my sim card for my router without me knowing which means its *****.

WHY SHOULD I BE PAYING FOR A ROUTER THAT I HAVE BEEN ASKING MTN TO CANCEL FOR WEEKS NOW SINCE IT HAS EXPIRED. MTN IS THE WORSE SERVICE PROVIDER THEY LIE AND THEY ARE *****S . YOUR ACTIONS ARE AFFECTING ME BADLY.