JM
Jacob M

1 reviews | Active since Sept 2017

18 Apr 2018, 15:54

***** and Lazy employees

I ordered an MTN tablet in April of 2017 via telephone, Upon receiving my package, I noticed that its not what I ordered.

Two days later, on 28 April, I returned the package to MTN at Protea Glen mall, and it was received and signed for by Angela Dube.

A year later, I still have MTN lawyers calling me for collection, I went back to the shop in December and spoke to the Manager, he said he can see that the package was collected but said there's nothing he can do to assist me because I didn't buy the tablet from their store. I then went back two Saturdays back, I was actually attended by Angela Dube herself, she said she will find out for me and that I should call her on number ********** 956 to remind her, I have been trying to phone her for the past 2 weeks and she isn't picking up.

MTN still has not updated their information a year later, and that account still reflects as open on my credit bureau profile. What a pathetic Service from a rich provider exploiting customers.

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