ND
Neli D
1 reviews | Active since Oct 2015
23 Nov 2015, 13:18
***** and ******
Looged a compliant that MTN was not paying my money after ***** that has been taking place in my account with MTN by MTN staff to which an amount of R586 and another R400 (over R400 not too sure of the exact figure right now) was debited out of my account. MTN decided to pay me R250, what happened to the other funds or has it also been ****** aswell seeming that MTN is run by *******?
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Replies (1)
MTN South Africa's replyOfficial
24 Nov 2015, 14:10Hello Neli Dlamini,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The account has been cancelled and the refund has been requested. Allow +-5 working days.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The account has been cancelled and the refund has been requested. Allow +-5 working days.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply24 Nov 2015, 14:10
Official
Hello Neli Dlamini,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The account has been cancelled and the refund has been requested. Allow +-5 working days.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The account has been cancelled and the refund has been requested. Allow +-5 working days.
Kind Regards,
Alice van der Merwe
***
Best regards,