*****/ Accounts Department Shocking Service

After ***** on My account which took place from a Head Office level , which is wonderful . I have spent 2 months trying to resolve the issue . The initial team assisting me was wonderful. <br> The accounts department however when trying to explain to me the journal entries which jump up in 2 different months by roughly R 2000. She treated me like I am stupid and ridicules me over the phone . Going so far as to laugh at me over the phone after being irate as I don't have the time to calculate the individual figures and treating me like a school child over the phone , further more interrupting me and being condescending afterword saying there is nothing outstanding on the account . <br> I have had enough of this nonsense I had spent over 90 min on hold for the last 3 days trying to get hold of someone to assist me to be spoken to and treated like this. <br> Get your dam house in order and get those rude accounts people on some customer service training. <br> It has been the most awful experience changing over to you and would like someone to contact me as I want this matter taken further.<br> <br> <br>