***** account not closed

<p>Last year Mtn did a ***** upgrade in my name in April 2016 ,no one called me for the upgrade .</p> <p>A lady by the name of Nompumelelo.Mashinini received a call from her because i lodged a complain on Hello peter and she says that she will sort it out and that i must e-mail her the affidavit & copy of a certified ID copy .I forwarded those documents to her , in 24/07/2016 no correspondence to her since .Today on the 16th of January I received a sms from the attornerys MBD INC that my account is due.When i called MBD attornerys spoke with a consultant that i am owing R2500.00 on my MTN account and that the matter is handed over to them .That i must send her the again the affidavit and a certified copy of my ID as well .I found it a bit strange that Mtn did not close that ***** account and now they are handing my account to attorneys and i didnt even had an upgrade from the first place which was ***** ,they didnt even fix that matter and now are handing to the attorneys ,which is a bit upsetting to me and my credit profile is affected as well.</p>