MO
Morne O
1 reviews | Active since Sept 2017
01 Sept 2017, 07:44
***** account
Good day a ***** account has been opened on my name end of may...ive opened a case at the police stasion and called mtn and sended all my documents through***** one month later and they still did not refund 3 months money that was deducted and this month they deducted again R2456...after a called them this monday and the promised me the account has been closed and noted as *****...they said the will not deduct again...suprize..
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MTN South Africa's replyOfficial
06 Sept 2017, 21:33Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
For us to investigate and effectively assist you with this matter, Please give me more details on your complaint, all communication that took place when logging the ********** matter, together with your ID and mobile number that was **********ly taken out. Send it to ***
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply06 Sept 2017, 21:33
Official
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
For us to investigate and effectively assist you with this matter, Please give me more details on your complaint, all communication that took place when logging the ********** matter, together with your ID and mobile number that was **********ly taken out. Send it to ***
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,