*****

I am so angry with MTN I have done an early temination of my contract and paid it up but yet my credit profile has not been updated to a paid in full status, I have never skipped a single payment for my cellphone contract these updates not been done by MTN on a monthly basis has affected my credit profile negatively as I was refused in applying for a house bond coz MTN has not been updating my credit profile on a monthly basis. In June 2018 I settled and did an early termination and to my surprise last week I received an invoice via my email stating that I owe R100.55 for a new contract that was activated in my name by MTN direct or Man online without my concern I have been calling the call centre and being transferred left, right and centre with no one helping me regarding this ********** upgrade/new line that was activated under my name without my concern. MTN is such a big company to commit such activities like ***** and it doesn't make any sense as to why would I open a new contract after settling my contract with the service provider.