NH
Neil H
1 reviews | Active since Mar 2018
22 May 2018, 09:29
*****
MTN needs to get in touch with me urgently! Denied a cell contract but MTN keeps deducting off my bank account!
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MTN South Africa's replyOfficial
22 May 2018, 18:13Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
As per our telephone conversation you don't have a contract with MTN,please take the matter with your legal team for further assistance.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply22 May 2018, 18:13
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
As per our telephone conversation you don't have a contract with MTN,please take the matter with your legal team for further assistance.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,