NB
Nithesh B
1 reviews | Active since Nov 2014
03 May 2018, 12:00
*****
Good day. I do not have an account with MTN and you are debiting me large amount of money. I have been to your branch in bluff, kzn and given you all relevant documents you require. Problem still not resolved 30 of last month you have taken ALL of my money.
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Replies (2)
MTN South Africa's replyOfficial
03 May 2018, 18:34Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly reply with your Id Number in order for us to investigate and resolve your problem accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply03 May 2018, 18:34
Official
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
Kindly reply with your Id Number in order for us to investigate and resolve your problem accordingly.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
NB
Nithesh B's updateReviewer Update
04 May 2018, 10:18my id is ***
My cell number is ***
Please Mr Ramaboka can you call me as I am not always on the internet.
thank you for responding
NB
Nithesh B's update04 May 2018, 10:18
Reviewer Update
my id is ***
My cell number is ***
Please Mr Ramaboka can you call me as I am not always on the internet.
thank you for responding