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Portia M
1 reviews | Active since Feb 2017
06 Feb 2018, 14:32
*****
I log a case but still no one has called me ********** 08 -I never took any contract with MTN and they fail to help me ,its about time i took legal actions
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MTN South Africa's replyOfficial
06 Feb 2018, 16:23Good day Portia,
Please note that your ***** case has been resolved as per REQ:*** with the below feedback.
- ********** ACCOUNT OPENED
- USING FALSE DOCUMENTS
- CLIENT WAS A VICTIM OF IMPERSONATION
- LINES DEACTIVATED&JOURNAL REQUESTED
A journal of R710.67 has been passed on the ********** put the account on R0.00 balance. Please note that we have sent a request to the legal department to kindly remove the legal status on the account in question (A***), in order for your credit profile not to be be negatively impacted by the ********** account opened in your name.
Feedback will be provided to you as soon as received.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards,
Tshepo M
MTN Complaints Management Team
Best regards,
MTN South Africa's reply06 Feb 2018, 16:23
Official
Good day Portia,
Please note that your ***** case has been resolved as per REQ:*** with the below feedback.
- ********** ACCOUNT OPENED
- USING FALSE DOCUMENTS
- CLIENT WAS A VICTIM OF IMPERSONATION
- LINES DEACTIVATED&JOURNAL REQUESTED
A journal of R710.67 has been passed on the ********** put the account on R0.00 balance. Please note that we have sent a request to the legal department to kindly remove the legal status on the account in question (A***), in order for your credit profile not to be be negatively impacted by the ********** account opened in your name.
Feedback will be provided to you as soon as received.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards,
Tshepo M
MTN Complaints Management Team
Best regards,