*****

I have a complaint I always load airtime on mtn and they eat the airtime without giving concrete answers they have eaten more then 500 of my airtime without giving me proper answers they would say it’s subsc and then they can’t explain the subscriptions or say it’s **** subscription 1stly I’m the only one using my phone and I don’t have any subscriptions especially to ****, you would sit over 15 minutes on the phone them checking what’s the problem then they come with that answer and also say we using the internet...why would we no not use the internet I mean thats the reason why we using airtime to begin with to use the internet the latest is today is I got a direct recharge from a friend of R99 he gave me a reference number for the recharge which is: ********** 6819 then normally when you recharge every if it’s R5 one needs to receive a notification in this instant I didn’t even receive a notification when I call them they tell me of a subscription that they can’t explain again saying it’s smart what not when I tell them that I don’t have any subscriptions they say they don’t know and what’s worse is they can’t explain why I didn’t get a notification of the 99 as per normal when you recharge and they say it might be a technical issue and with mtn a technical issue of a sms notification takes not more then an hour now 3 hours later still no notification then when I ask them will I at least receive a notification by tonight or tomorrow of the airtime they say no! I’m very angry and I want all my money back enough is enough!!