MD
Melusi D
1 reviews | Active since Nov 2017
01 Nov 2017, 12:21
*****
an online application was approved on my account on 31/08/2017 which was ********** , I reversed the 1st debit order and mtn called saying I skipped a payment, I explained that I am not the one who app**** and they said they will hand it over to their ***** department and the debits will stop, another happened today and the amount is increasing, this will negatively affect my credit profile, I have been waiting on the line for assistance for over 15min and its now costing me airtime, Mtn is easily approving ********* with our names, what verification process was used, I would like this to be cancelled immediately as I have no business with mtn at all ID ********** 059083
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MTN South Africa's replyOfficial
01 Nov 2017, 22:41Thank you for your post
We sincere apologized for any inconvenience incurred..
We do require the affidavit and clear ID copy for the ***** department to investigate the account opened in your husbund name.
Please state on the affidavit that t the contract with MTN was never requested or approved from your side. .
Please send the affidavit and ID copy to me ***
The sim card was suspended and debit order cancelled.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply01 Nov 2017, 22:41
Official
Thank you for your post
We sincere apologized for any inconvenience incurred..
We do require the affidavit and clear ID copy for the ***** department to investigate the account opened in your husbund name.
Please state on the affidavit that t the contract with MTN was never requested or approved from your side. .
Please send the affidavit and ID copy to me ***
The sim card was suspended and debit order cancelled.
Kind Regards,
Alice van der Merwe
Best regards,