*****!!!
Empty Promises on Delivery!! My mother has been waiting for over 2 months to receive delivery on her upgrade iPhone6sPlus. Summer Mobile promised delivery to them days ago already - but its all lies lies lies - they are still waiting. The new iPhone 8 is out already and she is still waiting for her iPhone6!!!! This is pathetic service from Summer Mobile - to say the least!!
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MTN South Africa's replyOfficial
29 Oct 2017, 22:30Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
reagards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply29 Oct 2017, 22:30
Official
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
reagards
Mike Ramaboka
Complaints Management Team
Best regards,