*****!!!!!!!

I have had a contract with MTN since 2003 and 21/7/2017 my number was transferred to an individual that I don't know and without my permission. I was told to get an affidavit from police and certified copy of my ID and lodged the ***** at the Canal Walk store on 12/9/2017 and was informed this has been lodged with the ***** dept and will be corrected within 24 hours. Needless to say it is now 7 days later and calling the call centre is of no help as all they say is the case is still open with the ***** dept so sit back and wait. Even talking to manager I was told the same as I must understand that we are both customers and must be investigated regardless that I have owned this number for 14 years and has been transferred **********ly. So MTN you allowed ***** to happen as you did not have my signature to transfer that number and you treat me exactly the same as this *********. The number has been suspended and even pleading that I need this number to conduct my business I was told to wait as they have processes to follow well shame on you MTN I have been a client since 1997 and if R1500 is nothing to you I WILL cancel everything I have with you because you do not deserve to have my business and will no longer be involved with a company that treat ********** exactly the same as a loyal customer of 20 years. By the way if you are interested the case number is **********