LM
Louis M
1 reviews | Active since Aug 2012
11 Sept 2017, 10:29
*****
I want to report ***** on my MTN/ONE2ONE account as my airtime is being used daily without me making any calls
********** 627 Louis Marsburg
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MTN South Africa's replyOfficial
11 Sept 2017, 11:24Dear Louis,
Thank you for bringing this matter to our attention, apologies for the inconvenience caused.
Kindly note we logged a request for you on their website http://www.one2one.co.za/contact whereby they touch base with you and address your concerns accordingly.
Customer Services
***
Email : ***
Here is also a few tips on how you can save on data going forward.
https://www.mtnblog.co.za/smata-data/
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
MTN South Africa's reply11 Sept 2017, 11:24
Official
Dear Louis,
Thank you for bringing this matter to our attention, apologies for the inconvenience caused.
Kindly note we logged a request for you on their website http://www.one2one.co.za/contact whereby they touch base with you and address your concerns accordingly.
Customer Services
***
Email : ***
Here is also a few tips on how you can save on data going forward.
https://www.mtnblog.co.za/smata-data/
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,