mM
mamorena M

1 reviews | Active since Oct 2012

03 Aug 2017, 08:59

*****

<p>There was ***** done on my fathers account (a pensioner) but we worked hand in hand with the ***** department at 14th avenue till the matter was resolved. Now of late he's been getting sms's saying that he owes mtn, regarding that very same ********** number we dealt with. I did ask the guy who was investigating (an Indian guy) to give us something in black and white to avoid such but he was reluctant to go back up stairs and assured us that every was finalsed. Not sure what kind of circus you are running there but someone explain to us why this has cropped up again. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply03 Aug 2017, 21:24
Official

Good day Mamorena,

Thank you for your post.

We apologize for any inconvenience incurred.

Please can you assist us with the MTN account number for your dad for assistance, or your dad ID number to pick up the account information and to look into this.

I have sent email to you.

Kind Regards,

Alice van der Merwe

Best regards,