fZ
fundiswa Z
1 reviews | Active since Jul 2013
28 Jul 2017, 11:40
*****.....
<p>I took up insurance because I needed cover for my phone. The people at MTN and this Pinnicale Marketing seem not be understanding the point of insurance. I booked my phone in for a broken screen and each time the phone came back to me it was faulty because they employ losers who don’t know what they are doing. I took my phone back and a week later it’s not switching on and miraculously they are cancelling my contract. I was told I am high risk when they keep damaging my phone. MTN IS STILL WACK</p>
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Replies (3)
MTN South Africa's replyOfficial
28 Jul 2017, 12:07Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the IMEI no of your device so that we may investigate further.
Regards,
Ishie
Best regards,
MTN South Africa's reply28 Jul 2017, 12:07
Official
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the IMEI no of your device so that we may investigate further.
Regards,
Ishie
Best regards,
fZ
fundiswa Z's updateReviewer Update
28 Jul 2017, 12:29thanks for the response.
IMEI ***
fZ
fundiswa Z's update28 Jul 2017, 12:29
Reviewer Update
thanks for the response.
IMEI ***
fZ
fundiswa Z's updateReviewer Update
10 Aug 2017, 13:43My phone was fixed, thank you
fZ
fundiswa Z's update10 Aug 2017, 13:43
Reviewer Update
My phone was fixed, thank you