1 reviews | Active since Aug 2009
*****
<p>Good day,</p> <p> I am so frustrated and need help as MTN could not assist me in resolving my ********** account opened with them by someone pretending to be me, an di called MTN and advised i did not have any accounts with them and send them affidavit and was told afterwards all was in order but to my surprise I was listed on credit bureau.</p> <p> </p> <p>I found out recently trying to open an account with Mr Price and my application was rejected and when i wanted to find out what was the issue since i dont have a lot of accounts and was told i was listed by MTN.</p> <p>below is a mail that proves that i did send them documents that i did not have any accounts with them.</p> <p> </p> <p>Dear Sir/Madam,<br /> <br /> RE: MTN SERVICE PROVIDER // RAMOROKE LAZARUS DAV MOOROSI// CLIENT REF A ********** // AJS ********** 5<br /> <br /> 1. We refer to the above matter and more specifically your correspondence dated 05/07/2016.<br /> <br /> 2. We confirm receipt of your request herein and will reply to you more comprehensively in due course.<br /> <br /> 3. Be advised that this is an automated response. Kindly do not reply to this correspondence. Should you however wish to make contact with us in the interim, kindly forward your correspondence to ********** or by fax to: ********** 345.<br /> <br /> Yours Faithfully,<br /> <br /> VVM DEBT COLLECTORS <br /> <br /> <br /> Confidentiality, Disclaimer apply and E&OE. For full details refer to VVM website www.vvm.co.za<br /> <br /> 05/07/2016 14:30 - Moorosi Lazarus wrote:</p> <p> <br /> To whom it may concern,<br /> <br /> Please be aware of the attached affidavit stating that I do not have an account with MTN and could you kindly investigate this matter as I could not afford to have my Financial Profile been ruined.<br /> <br /> Regards<br /> Laz<br /> <br /> <br /> BY EMAIL <br /> <br /> Attention: RAMOROKE<br /> <br /> Email Address: <br /> </p> <p>Our Ref: A ********** // MTN Service Provider <br />Date: 04 July 2016 <br />Call Centre Number: ********** 028 <br />Web Query Portal: https://portal.vvm.co.za/OnlinePortal <br /> <br /> <br /> Dear Mr./Mrs. MOOROSI, <br /> </p> <p>We wish to inform you that there has been an information update done in respect of your profile at CPB Credit Bureau.</p> <p>Should you wish to speak to us, call ********** 028 and we will gladly assist you.</p> <p> <br /> Yours faithfully, <br /> <br /> VVM Debt Collectors <br /> Telephone Number: ********** 028 <br /> <br /> <br /> </p> <p> </p> <p> </p>
Thank you for your post.
We apologize for any inconvenience incurred.
We do pick up in 2016 you were requested to send the affidavit and certified clear ID copy for assistance, this was requested by Simon Mogalaka.
We do not pick up on the account notes that this was received for investigation.
Please can you send to me the documents required for assistance.
My email address: ***
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
We do pick up in 2016 you were requested to send the affidavit and certified clear ID copy for assistance, this was requested by Simon Mogalaka.
We do not pick up on the account notes that this was received for investigation.
Please can you send to me the documents required for assistance.
My email address: ***
Kind Regards,
Alice van der Merwe
Best regards,
