1 reviews | Active since May 2014
*****
<p>I get an sms that my MTN account has been handed over. I have not got a MTN account, I phoned to enquire and it is all my details and there are not one but five numbers handed over. I have lodged a complaint with both MTN and the company to whom I was handed over and still no reply from them. The cel numbers are ***. Scary stuff</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
The ***** department has deactivated the account and a journal will be requested, reference number: ***.
We have requested the legal department to assist with updating the payment profile.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
The ***** department has deactivated the account and a journal will be requested, reference number: ***.
We have requested the legal department to assist with updating the payment profile.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,